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Frequently Asked Questions

Frequently Asked Questions

Do you feel a short sharp pain with your teeth when you eat or drink certain foods? Do you suffer from pain due to sensitive teeth/pangingilo? Is your sensitive teeth/pangingilo a daily problem or perhaps just an occasional annoyance? Chances are you have "dentine hypersensitivity," another name for sensitive teeth/pangingilo. Sensitivity is a common dental problem. It's not a disease, but rather a condition that develops over time due to common factors such as receding gums and tooth grinding. Most sufferers are between 20 and 50 years old.

Sensitive Teeth/Pangingilo FAQs

What is sensitive teeth or pangingilo? [+]

Sensitive Teeth (Pangingilo), often described by consumers as a "short sharp pain", "tooth ache" or "sore teeth" most frequently occurs when eating or drinking hot or cold food and drinks. You may also feel discomfort when consuming sweet or sour food and drinks, or when you brush your teeth and rinse with cold water. Many adults have only occasional sensitive teeth/pangingilo. Some adults experience chronic pain. Sensitive teeth/pangingilo may be an indication of an underlying dental problem. Please consult your dentist.See "About Sensitive Teeth/Pangingilo"


What causes sensitive teeth/pangingilo? [+]

Underneath the tooth's protective enamel coating is a highly porous layer called "dentine". Thousands of microscopic tubules run through the dentine. Once dentine is exposed, nerves within the dentine tubules can become susceptible to triggers such as cold food or drinks and respond with a short sharp pain.See "What Causes Sensitive Teeth/Pangingilo?"

How can I prevent sensitive teeth/pangingilo? [+]

Brushing with a toothpaste for sensitive teeth/pangingilo such as Sensodyne is one way to protect against sensitive teeth/pangingilo. Another is to avoid brushing too hard and to use a soft-bristled toothbrush specially designed for sensitive teeth/pangingilo. Taking good care of your teeth and seeing your dentist regularly can also help protect against conditions that contribute to sensitive teeth/pangingilo, such as gum disease, tooth decay and gum recession.See "Preventing Sensitive Teeth/Pangingilo."

What triggers sensitive teeth/pangingilo? [+]

Sensitive Teeth/Pangingilo can be caused by gum recession, loss of enamel or damage to teeth and gums. Temporary sensitivity/pangingilo can be caused by cosmetic professional or at-home whitening treatments. Sensitive teeth can hurt as a reaction to:

  • Cold foods or beverages 
  • Hot foods or beverages
  • Sweet or sour (acidic) foods
  • Plaque and bacteria
  • Chemical stimulus
  • Dry mouth

See "Triggers of Sensitive Teeth/Pangingilo."

Is tooth sensitivity a common dental problem? [+]

Yes. Sensitive teeth affect many people and can start at any time. Sensitive teeth may affect people as a result of changes in modern lifestyles and eating habits. As we consume more acidic food and drinks and snack more often during the day, we may be more at risk of developing acid wear, which can lead to sensitive teeth.


Is Sensitive Teeth/Pangingilo a sign of a more serious dental problem? [+]

Often, sensitive teeth/pangingilo is nothing more than a nuisance. However, sensitive teeth/pangingilo may indicate an underlying dental problem requiring prompt care by a dentist. See your dentist as soon as possible for advice.See "A Sign of Something More Serious?"

Can brushing too hard cause sensitive teeth/pangingilo? [+]

Yes. Brushing too hard can lead to receding gums. Over time, it can also lead to wearing away of the tooth, which is another way dentine becomes exposed, causing sensitive teeth/pangingilo. See the Gentle Precision Toothbrush.

Can tooth whitening cause sensitive teeth/pangingilo? [+]

Tooth whitening treatments are becoming increasingly popular. Typically, the ingredients in the products used for whitening are hydrogen peroxide or carbamide peroxide. These are usually administered through a specially made tray (similar to a gum-shield). As the whitening agent is broken down, oxygen gets into the enamel on the teeth and the tooth colour is made lighter. Sensitive teeth/Pangingilo is widely recognized as being associated with tooth bleaching procedures. There is no exact science to predicting if you will experience sensitive teeth/pangingilo but reports suggest that up to 80% of patients using bleaching will experience some sensitivity/pangingilo. Be sure to discuss this with your dentist prior to any treatment.

See "Whitening Treatments and Sensitive Teeth/Pangingilo."

Source: "Brushing with a Potassium Nitrate Dentrifice to Reduce Bleaching Sensitivity", The Journal of Clinical Dentistry, Haywood, 2005

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Sensodyne Product FAQs

What do dentists recommend for sensitive teeth/pangingilo? [+]

9 out of 10 dentists recommend Sensodyne for pangingilo*(*Source: Ipsos Survey, Sept 2011)

How does Sensodyne work? [+]

Sensodyne's potassium formulations work at the source of the pain by blocking pain signals from the nerve. In other words, Sensodyne depolarises the nerve. Dentists recommend using Sensodyne twice a day just as you would use your normal toothpaste.Sensodyne toothpastes work with active ingredients such as NovaMinĀ® technology or strontium acetate to relieve the pain of sensitive teeth/pangingilo. Sensodyne Repair & Protect has advanced, patented NovaMinĀ® technology, which is scientifically proven to help repair sensitive teeth/pangingilo by forming a tooth-like layer over exposed dentine to help continually repair and protect sensitive areas. It actually seeks out and repairs vulnerable areas that cause the short sharp pain of sensitive teeth/pangingilo. Sensodyne Rapid Relief contains strontium acetate, which is an element similar to calcium. The strontium in Sensodyne Rapid Relief replaces some of the calcium lost from the dentine and blocks the exposed tubules within the dentinal tissue. This prevents the flow of the fluid within the tubules that would otherwise cause tooth pain.

How often should I use Sensodyne? [+]

Use Sensodyne twice a day, every day, in place of your regular toothpaste. It provides the benefits of a daily regular toothpaste and lasting protection against sensitivity pain.

How long will I use Sensodyne before I notice less sensitivity/pangingilo? [+]

Sensodyne should be used twice a day everyday to ensure maximum effectiveness. You should start to notice a difference in as little as two weeks. Your dental professional is likely to recommend that you use tooth sensitivity products like Sensodyne as your regular everyday toothpaste because sensitive teeth/pangingilo is frequently a recurring condition.

Once I stop using Sensodyne, will my tooth sensitivity return? [+]

Whether or not the pain will return depends on the individual. To stop the pain from coming back, your dental professional may recommend replacing your regular toothpaste with tooth sensitivity products like Sensodyne and using it twice a day, every day.

Why should children under 12 consult a dentist before using Sensodyne? [+]

The Sensodyne variants for sensitive teeth/pangingilo are not formulated or recommended for children under the age of 12. Sensitive teeth/Pangingilo is rarely a problem for children that young. Check with your child's dentist to get the proper recommendation.

Does Sensodyne contain fluoride? [+]

Nearly all Sensodyne toothpastes contain fluoride, including Repair & Protect, Rapid Relief, Fresh Mint, Gum Care and Sensodyne Gentle Whitening. The Original Flavor variant is currently the only variant without fluoride.

Is Sensodyne available as a travel-sized tube? [+]

Sensodyne Fresh Mint, Original Flavor and Rapid Relief variants are available in trial/travel-sized tubes in major retail outlets nationwide.

Can I use mouthwash after brushing with Sensodyne? [+]

Yes, you may use mouthwash after using Sensodyne toothpaste. We recommend Astring-O-sol Mouthwash as part of a good overall oral care plan to help protect against sensitive teeth/pangingilo.

Why should I use a Sensodyne toothbrush? [+]

Sensodyne toothbrushes are suitable for people with sensitive teeth/pangingilo and include features such as softer bristles for gentle brushing, round-ended bristles to help prevent gum irritation and special sizing for access inside the mouth. Use a Sensodyne toothbrush in conjunction with Sensodyne toothpastes to help clean and care for your sensitive teeth/pangingilo.

Where can I purchase Sensodyne toothbrushes? [+]

Sensodyne toothbrushes are available in the oral care section of most major supermarkets and drugstores

Why should I use Sensodyne dental floss/dental tape? [+]

Coated with a smooth wax treatment that dissolves quickly to release fluoride, Sensodyne dental floss is a gentle, monofilament fibre that moves easily between teeth, even in tight spaces. Specially designed for people with sensitive teeth, it is an important part of your overall oral care plan to help protect against sensitivity.

Can Sensodyne be dabbed on a sensitive tooth for immediate relief? [+]

Only Sensodyne Rapid Relief  can be dabbed onto teeth for relief within 60 seconds (when used as directed). For other Sensodyne  variants, there is no clinical evidence to support dabbing as an effective means of application.

Do Sensodyne tooth-whitening formulas actually bleach? [+]

Sensodyne whitening formulas do not bleach. They contain a matrix of polishing and cleaning ingredients which all contribute to the cleaning and whitening effect. Sensodyne variants contain clinically proven desensitising active ingredients.

Is Sensodyne safe to use during tooth-whitening treatments? [+]

Yes. Research has shown that using Sensodyne two weeks before and during the whitening process can significantly:

  • Reduce the chances that tooth sensitivity will develop.
  • Increase sensitivity-free days.
  • Improve overall satisfaction with the whitening process.

Source: "Brushing with a Potassium Nitrate Dentrifice to Reduce Bleaching Sensitivity", The Journal of Clinical Dentistry, Haywood, 2005

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